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Turn on ‘Enable Call Detection’ option.In Dialectic’s Preferences, under the Notifications panel, set up the AppleScript that the Caller ID will trigger. The last step is to have Dialectic call the AppleScript.The AppleScript is modified to call the correct FileMaker version, database and script.& "¶m=" & contact_number & " " & contact_name GetURL "fmp://$/" & myDatabaseName & "?script=" & myDatabaseScript set up your script to accept as a parameter the path of a File. FileMaker 13.0v2 and above supports this type of URL

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Tell application "FileMaker Pro Advanced" modify the application name to 'FileMaker Pro' if necessary. the handle_incoming_call_action with the parameters On handle_incoming_call_action(contact_name, contact_number) Property myDatabaseScript : "Caller ID Lookup Contact"

Property myDatabaseName : "Contacts.fmp12" Edit the properties below to match your FileMaker script this script uses FileMaker fmp url method to call a

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it works with VOIP, business and bluetooth phones. This script is for Dialectic, a Mac app designed to call possibly the version of FileMaker you are running this on.the name of your FileMaker Pro database,.The items to change in the AppleScript, when adding this to your own solution are: Dialectic has AppleScript functions to deliver these two parameters. All I need from Dialectic is the inbound phone number and caller ID name. I created a new script that employs the fmp url method to call FileMaker. Finally, the Dialectic demo file had to have the AppleScript in the same folder as the database.It appeared to be fragile, causing a loop that kept wanting my FileMaker 14 version to convert the old.Most of the logic was in AppleScript and I prefer to control things from FileMaker.I wasn’t thrilled with the sample AppleScript provided by Dialectic:

Recent Macintosh (requires AppleScript).

Right now, it is just going to the main Contacts screen in the FileMaker Contacts template, but conceivably it could go to a different view, perhaps a customer summary layout so it is more clear that something new is happening on screen. The search script opens a new window offset.

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The AppleScript used here doesn’t embed a user name and password in the FMP URL string, but conceivably you could add this if your computer is secured.ĭoes it disrupt your work in your FileMaker Pro database? The app has its own dialog that shows name and number immediately, and then within about 1-2 seconds the FileMaker search happens, assuming the database is open. Once this is setup, and a call comes in, the Caller ID is pretty quick to pop up. If most callers are new, then it is not as useful. This is obviously more beneficial for users getting calls from customers already in their database. Having the ‘big office’ feature of caller ID lookup of FileMaker records from a smart phone seems like an appealing prospect. Many people are cancelling landlines and smart phones are becoming the only phone they use. While FileMaker Pro databases are in use in many businesses with sophisticated phone systems, there are an increasing number of people who work from home, or in a small office, where such a phone system would be overkill.